At MESHWA ENTERPRISE, we are committed to providing high-quality products and a transparent shopping experience. Please read our return and refund policy carefully before placing your order.
We currently do not accept returns or exchanges. All sales are final once an order has been confirmed and processed.
If you have questions about any product, we encourage you to contact us before placing your order.
In compliance with government guidelines and for hygiene and safety reasons, the following categories are non-returnable once opened or delivered:
Grocery and Food Items
Personal Care Products
Health and Hygiene Items
Any product marked as “non-returnable” on the product page
These items cannot be returned after the package is opened, used, or tampered with, as per consumer protection laws.
While we do not accept general returns, if a product is:
Damaged
Defective
Incorrectly shipped
You must notify us within 48 hours of delivery by contacting our support team with your order number and clear images of the issue. After review, we may provide a replacement, store credit, or refund, as deemed appropriate.
For any questions or concerns, please reach out to us:
Email: support@mashwaenterprises.in
Phone: +91 99256 03259
Business Hours: Monday to Saturday, 10 AM – 6 PM
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